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After activating or switching to a Magenta Military plan, you’ll need to verify your military status. Ensure that the military person or Gold Star family member is designated as the primary account holder. For active duty military members who are deployed, a spouse or family member can also verify eligibility.

To verify military status, either visit a T-Mobile retail store where one of our retail experts will walk you through the process, or follow the steps below:

1. Go to the military verification page at: my.t-mobile.com/profile
2. Log in by entering your T-Mobile Phone Number and Account PIN.
3. Enter details into the required fields for the military member. If the name field does not show the military member's name and you cannot change it, you'll need to contact us to update the billing-responsible party's name on your account to get this offer.
4. Select Verify and Continue. Note: T-Mobile for Business customers, excluding Individual Sole Proprietors, will be required to upload additional documentation to verify eligibility.

The validation process typically happens in a few quick steps and takes less than 10 minutes. You will have 45 days from plan activation to verify your eligible military status or you will be moved to a Magenta or Magenta Plus plan with no military discount, which will result in a price increase of up to $20/line per month.

In some cases, you may be asked to provide additional details to verify your eligibility (such as Business customers with account type "B"). If further information is required, you’ll be notified right away, and will need to upload documents confirming your military status to complete your verification. The information provided is used solely for validation of status and is destroyed after validation. A confirmation of your validation status will be sent to you via email within 48 hours.

T-Mobile will accept the following documents for verification:

Active Duty

• •Leave and Earnings Statement
• •Orders
• •Power of Attorney

Reserve/Guard

• •Leave and Earnings Statement
• •Orders
• •NGB 23 (National Guard Retirement Points Summary Statement)
• •Retirement Points Statement

Veteran

• •DD214
• •NGB 22 (National Guard Report of Separation of Military Service)
• •Honorable Discharge Certificate
• •Some states list veteran status on their driver’s license
• •Veterans Affairs ID Card
• •VA form 26-1880

Retiree

• •DD214
• •Official letter
• •NGB 23 (National Guard Retirement Points Summary Statement)
• •Retirement Certificate

Gold Star Families

• •DD1300 (Usually Gold Star family members maintain their registered dependent status after their military sponsor has passed away and will have documentation to show that they’re a registered dependent)

Note: Before uploading the document, please ensure first and last name, dates, and service/discharge status are legible, but please omit, cover up, or black out any sensitive information such as Social Security Number, Military ID Number, etc. Acceptable file formats are .bmp, .gif, .jpg, .png, or .pdf.

Postpaid only. Credit approval, deposit and $25 SIM starter kit or, in stores & on customer service calls, $35 device connection charge due at sale. Monthly Regulatory Programs (RPF) & Telco Recovery Fee (TRF) totaling $1.40 per data only line ($0.12 for RPF & $1.28 for TRF) applies; taxes/fees approx. 4-38% of bill. Without AutoPay: $5 more per line. AutoPay price may not be reflected on 1st bill; see 2nd bill for adjustment. On-network and U.S. roaming data allotments differ; includes 200 MB domestic roaming. Partial megabytes rounded up. Select companion smartphone and separate qualifying service on each device required. Coverage not available in some areas; we are not responsible for our partners’ networks. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or significant roaming. During congestion the small fraction of customers using >50GB/mo. may notice reduced speeds until next bill cycle due to data prioritization. On-device usage is prioritized over tethering usage, which may result in higher speeds for data used on device. See T-Mobile.com/OpenInternet for details. See Terms and Conditions (including arbitration provision) at www.T-Mobile.com for additional information.